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Frequently Asked Questions
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17654 Views, Last Updated 9/23/2010
I have both the eCopy SSOP and Laserfiche software on my Windows XP laptop in order to perform LFConnector demos. Each location I visit usually yields a different TCP/IP address on my wireless card, which in turn impacts my LFConnector serial number activation. What can I do?
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You can force the LFConnector to utilize the same TCP/IP address by setting a static TCP/IP address on one of your network adapters, specifically Microsoft's virtual Loopback Adapter. To implement the Microsoft Loopback Adapter, follow the following instructions (you only need to do this once):
- Install Microsoft's virtual Loopback adapter (for details see Microsoft technical article KB839013)
- Assign a static IP address to this new virtual adapter
- Activate the LFConnector using this new static IP address for the Loopback adapter in the eCopy ShareScan OP Administration Console
To demonstrate the LFConnector at an offsite location:
- Temporarily disable any present "real" network adapters in the system (e.g. wired and/or wireless)
- After your demonstration is complete, re-enable each of the "real" network adapters in your system
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