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Most Viewed FAQs
Which version of the LFConnector is right for me?
What IP address do I use to Activate a Serial Number for the LFConnector?
Can the LFConnector use Windows Active Directory to authenticate against the Laserfiche repository without creating Laserfiche users?
I'm a reseller and need support for the LFConnector. What information will you need to open a trouble ticket for my problem?
Why do I get the message "The serial number for this device is invalid for this version of LFConnector" when I try to use the LFConnector?
Newest FAQs
I'm a reseller and need support for the LFConnector. What information will you need to open a trouble ticket for my problem?
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Frequently Asked Questions
1891 Views, Last Updated 12/18/2008
While trying to license my product I received "An unknown error has occurred. Please contact technical support." message. What can I do?
One common cause of this problem is a time mismatch between the SSOP Manager computer and the Software Connections' licensing website.   Please ensure the following on that PC are all correct for your location.
  • local PC time
  • local PC date
  • local PC time zone
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