Frequently Asked Questions

To assess the "Destination" side of the LFConnector (a Laserfiche repository), perform the following:

1. Setup a new repository on a different (i.e. "new") computer, e.g. a sales laptop.
2. Ensure you can logon to this new repository with the "Admin" credentials from the eCopy ShareScan OP Manager PC using the full Laserfiche client already loaded there.
3. Use the eCopy ShareScan OP Administration Console to configure the LFConnector for the "new" repository using the "Admin" credentials for that repository.
4. Make sure the eCopy ShareScan OP-enabled scanning device is using the appropriate profile.
5. Try to scan something to the "new" repository through the LFConnector using the same "Admin" security credentials.
6. If this is successful, then there is something odd about the original repository setup.

To assess the "Source" side of the LFConnector (eCopy ShareScan OP Manager PC), perform the following:

1. Setup a "new" eCopy ShareScan OP Manager PC.
2. Load all Windows updates.
3. Load the LFConnector software and configure a profile for the existing Laserfiche repository.
4. Try to scan something to this repository through the LFConnector using the same "Admin" security credentials.
5. If this is successful, then there is something odd about the original eCopy ShareScan OP Manager PC setup.